Terms of Service

Last Updated: April 8, 2026

1. Acceptance of Terms

By accessing or using VEA Timeclock (the "Service"), operated by Vermont Employment Agency, LLC ("VEA Timeclock", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

VEA Timeclock provides a web-based and mobile time tracking and employee management platform that allows businesses to:

Track employee work hours and attendance
Monitor GPS location for time verification
Manage timesheets and payroll data
Generate reports and analytics
Manage multiple clients and projects

3. Account Registration and Security

3.1 Account Creation

To use our Service, you must:

Be at least 18 years old
Provide accurate, current, and complete information
Maintain and update your account information
Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for:

Maintaining the confidentiality of your password
Restricting access to your account and computer
Immediately notifying us of any unauthorized use

4. Subscription and Payment

4.1 Free Trial

New users may be eligible for a free trial period. The trial period and features are specified at signup. At the end of the trial, your account will convert to a paid subscription unless cancelled.

4.2 Subscription Plans

We offer various subscription plans with different features and pricing. Current plans and pricing are displayed on our website at /pricing. We reserve the right to modify pricing at any time with 30 days notice.

4.3 Payment Terms

Billing Cycle: Monthly or annually, as selected during signup.
Payment Method: You agree to provide valid payment information.
Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date.
Price Changes: Price changes take effect at the start of the next billing cycle.

4.4 Refunds

Refunds are handled on a case-by-case basis. Please contact support@veatimeclock.com for refund requests. We generally do not provide refunds for partial months of service.

5. Acceptable Use Policy

You agree not to:

Use the Service for any illegal purpose or in violation of any law
Track employees without their knowledge and consent where required by law
Impersonate any person or entity or misrepresent your affiliation
Interfere with or disrupt the Service or servers connected to the Service
Transmit viruses, malware, or harmful code through the Service
Access the Service using automated means (bots, scrapers) without permission
Reverse engineer or attempt to extract the source code of the Service
Use the Service to stalk, harass, or harm others

6. Employee Data and Privacy

6.1 Employer Responsibilities

As an employer using our Service, you represent that you have the right to collect and process employee data. You are responsible for:

Obtaining necessary consent from employees before collecting their data
Complying with all applicable labor and privacy laws
Notifying employees about data collection practices
Using GPS tracking only in compliance with local laws

6.2 Data Ownership

You retain ownership of all data you input into the Service. VEA Timeclock claims no ownership of your data. You may export your data at any time through your account settings.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its design, text, graphics, logos, and software, is owned by VEA Timeclock and protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a license to use, modify, and display it solely to provide the Service to you.

8. Service Availability and Modifications

We strive for high availability but do not guarantee uninterrupted access. We may:

Modify, suspend, or discontinue features with notice
Temporarily suspend service for maintenance or updates
Limit access to protect against abuse or technical issues

9. Termination

9.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support@veatimeclock.com. You will be responsible for all fees accrued prior to termination.

9.2 Termination by Us

We may suspend or terminate your account for:

Violation of these Terms
Non-payment of fees
Suspicious or fraudulent activity
Extended period of inactivity

10. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. TIME TRACKING DATA SHOULD BE VERIFIED FOR CRITICAL BUSINESS DECISIONS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEA TIMECLOCK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless VEA Timeclock from any claims, damages, losses, liabilities, and expenses arising from:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Your employment practices and employee data collection

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Vermont, United States, without regard to conflict of law principles.

13.2 Arbitration

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

14. General Provisions

14.1 Entire Agreement

These Terms constitute the entire agreement between you and VEA Timeclock regarding the Service.

14.2 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver.

14.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights without restriction.

15. Changes to These Terms

We may modify these Terms at any time. We will notify users of material changes via email or prominent site notice at least 30 days before the effective date. Continued use of the Service constitutes acceptance of the modified Terms.

16. Contact Information

For questions about these Terms, please contact us:

Email: support@veatimeclock.com
Address: 1944 Williston Rd., South Burlington, VT 05403, USA
Website: https://veatimeclock.com

17. Specific Provisions for Employment Agencies

If you are an employment agency using our multi-client management features, you represent that you have:

Authorization from your clients to track their workers' time
Informed workers about data collection practices
Complied with all applicable staffing industry regulations

You remain solely responsible for worker classification, payroll, and compliance with labor laws.