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© 2026 VEA Timeclock. All rights reserved.

Privacy Policy

Last Updated: April 8, 2026

1. Introduction

Vermont Employment Agency, LLC ("VEA Timeclock") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our VEA Timeclock service.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Account Information: Name, email address, phone number, company name, and job title when you create an account or request a demo.
  • Employee Data: If you are an employer using our service, you may provide employee information including names, email addresses, phone numbers, and job titles.
  • Time & Attendance Data: Clock-in/out times, GPS location data (when authorized), breaks, and hours worked.
  • Payment Information: Billing address and payment method details processed through our third-party payment processor.

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

  • Device Information: IP address, browser type, device type, and operating system.
  • Usage Data: Features used, time spent, actions taken, and error logs.
  • Cookies and Tracking Technologies: See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our time tracking and workforce management services.
  • Account Management: To create and manage your account, process payments, and send service-related communications.
  • Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
  • Security: To detect, prevent, and address technical issues and fraudulent activity.
  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
  • Marketing: With your consent, to send you marketing communications about our products and services.

4. GPS and Location Data

VEA Timeclock includes GPS location tracking features that allow employers to verify employee attendance and monitor work locations. Location data is collected only when:

  • The employee clocks in or out using the mobile app with location services enabled.
  • The employer has configured GPS tracking for their organization.
  • The employee has granted permission for location access on their mobile device.

Location data is used solely for time tracking verification purposes and is not used for any other purpose without your explicit consent.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf (e.g., hosting, analytics, customer support).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.
  • Legal Requirements: When required by law, court order, or government authority.
  • With Your Consent: For any other purpose with your explicit consent.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us at support@veatimeclock.com.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing of your personal data.
  • Restriction: Request restriction of processing.
  • Data Portability: Request transfer of your data to another service.
  • Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise these rights, please contact us at support@veatimeclock.com. We will respond to your request within 30 days.

9. Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions, concerns, or complaints about this privacy policy or our data practices, please contact us:

13. GDPR Rights (EU Residents)

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). These include the right to lodge a complaint with a supervisory authority. Our legal basis for processing includes contract performance, legal obligation, legitimate interest, and consent where applicable.

14. CCPA Rights (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to opt-out of the sale of personal information. We do not sell personal information for monetary consideration.